Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.Sale items
Refunds are for the amount you paid for the item.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 54 Timberline Private Ottawa, Ontario – Canada, K2G 6W9.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.